Shipping Policy
Shipping Policy
Effective Date: March 2025
Company Name: Wig Real
Website: https://wigreal.com
Email: [email protected]
Order Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
If we experience a high volume of orders or delays due to supply chain issues, shipping may be delayed by a few days. We will notify you promptly if this occurs.
Shipping Rates and Delivery Estimates
We offer standard, expedited, and express shipping options at checkout. Shipping charges for your order will be calculated and displayed at checkout based on your location and selected delivery method.
| Shipping Method | Estimated Delivery Time | Cost (USD) |
|---|---|---|
| Standard (US) | 3–7 business days | Calculated at checkout |
| Expedited (US) | 2–3 business days | Calculated at checkout |
| International | 7–21 business days | Varies by country |
Note: Delivery delays can occasionally occur due to customs, weather, or carrier-related issues.
Domestic & International Shipping
We currently ship within the United States and internationally to select countries. If your country is not listed at checkout, please email us at [email protected] to check availability.
Customs, Duties, and Taxes:
Wig Real is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Shipment Confirmation and Order Tracking
You will receive a shipment confirmation email with a tracking number once your order has shipped. The tracking number will be active within 24–48 hours.
Lost, Damaged, or Missing Packages
If you haven’t received your order within the estimated delivery timeframe:
Please check your tracking number.
Contact the shipping carrier first for the latest status.
Then, contact us at [email protected] if you still need assistance.
We are not liable for lost or stolen packages marked as “Delivered” by the carrier. Please ensure your delivery address is secure.
Address Accuracy
Please double-check your shipping address before completing your order. We are not responsible for delays or lost shipments due to incorrect or incomplete addresses provided at checkout.
Questions?
If you have any questions about shipping, tracking, or delivery, reach out to us anytime:
Email: [email protected]